Legal

Cookie policy

Last updated:

This Cookie Policy explains how HEALQ ("we") uses cookies and similar technologies when you visit our marketing websites or use our logged-in applications.

1. What are cookies?

Cookies are small text files stored on your device. Similar technologies include local storage, pixels, and session tokens. They help sites function, remember preferences, measure performance, and improve security.

2. How we use cookies

We use cookies and similar technologies for purposes such as:

  • Strictly necessary: authentication, session management, load balancing, and security (e.g. CSRF protection)
  • Functional: language, accessibility, and UI preferences
  • Analytics: understanding how visitors use our marketing pages (often in aggregate)
  • Product improvement: error reporting and diagnostics in the application

3. First-party vs third-party

First-party cookies are set by HEALQ. Third-party cookies may be set by providers we use (for example analytics or embedded content). Those providers have their own privacy notices.

4. Session and duration

Some cookies expire when you close your browser (session cookies). Others persist for a set period or until you delete them (persistent cookies). Exact durations depend on the cookie type and provider.

5. Your choices

You can control cookies through:

  • Browser settings — block or delete cookies (may affect site functionality)
  • Our cookie banner or preference center where available on marketing pages
  • Opt-out tools offered by certain analytics vendors

Essential cookies for security and login cannot be disabled if you wish to use authenticated areas of the product.

6. Do Not Track

There is no consistent industry standard for DNT signals. We treat privacy seriously and describe our practices in this policy and our Privacy Policy.

7. Updates

We may update this Cookie Policy when our practices or technologies change. Check the "Last updated" date at the top of this page.

8. Contact

Questions: privacy@healq.com · See also our Privacy policy.